FREQUENTLY ASKED QUESTIONS
Yes, we ensure that all our product images accurately represent the items you will receive. We take great care in photographing our products to reflect their true appearance, including color, size, and detail. However, please note that slight variations in color may occur due to different monitor settings. If you have any concerns, feel free to contact us before making a purchase.
We offer a 10-day return policy on all products. If you’re not satisfied with your purchase, please contact us within 10 days of receiving your order to initiate a return. Visit our Return Policy page for more details.
Ut bibendum a adipiscing purus massa a facilisi congue parturient condimentum urna donec per adipiscing cursus nisl nam tristique parturient id.
Aliquam quam at et in ipsum at venenatis a eget dignissim aliquam tincidunt ultrices lacus ad consectetur imperdiet sem suspendisse ante a dapibus potenti.Eu parturient parturient magnis tempus molestie augue quam vulputate hac facilisis est nisl pretium a cursus.
You can reach us through our contact form on this page, or email us directly at contact@ozonegoods.co.uk.
Our customer support team is available from Monday to Friday, 9:00 AM to 6:00 PM. We strive to respond to all inquiries within 24 hours.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our shipping website.
If you need to cancel your order, please contact us as soon as possible. If the order has not yet been shipped, we will cancel it and issue a full refund. If the order has already been shipped, you may need to return the item once it arrives.
Yes, we offer international shipping to most countries. Shipping costs and delivery times will vary depending on your location. Please refer to our Shipping Information page for more details.
If you need to change your shipping address, please contact us immediately. We can update the address if the order has not yet been processed. Once the order is processed, we may not be able to make changes.
We accept a variety of payment methods including credit/debit cards, PayPal, and other secure payment options. All transactions are processed securely to ensure your safety.
